Right to privacy
Bonjour Adventure doesn’t gather any personal information you don’t consent to share with us. We will never collect or publish any personal information without your explicit permission and we will never trade this information with third parties. Any personal information that you choose to share with us will be treated with the highest standards of security and confidentiality and our privacy guidelines comply with European laws.
What personal data we collect and why we collect it
We collect information from you when you visit our site, subscribe to our newsletter, complete a form or engage with us via phone, instant message, email, or in person.
We may collect the following information people who sign up for our newsletter or contact us for information:
- Contact information including email address
- Other information relevant to each enquiry
When visitors leave comments on the site our website platform automatically collects the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Please view our Cookies Policy for more information.
How we use the information collected
- To communicate with you about contracts and requests for service, and to provide customer support. This includes communication by email or by phone to respond to questions and requests. This processing is necessary to provide our services.
- To send you email newsletters through a third-party service.
- For (direct) marketing purposes. This means that we can contact you to draw attention to our products or services.
- To bill and collect money owed to us by you. This includes sending you emails, invoices, receipts, notices of delinquency, and alerting you if we need different payment information.
- To enforce compliance with applicable law, and to protect your rights and safety, as well as our own.
- Other purposes. To carry out other legitimate business purposes, as well as other lawful purposes about which we will notify you.
How we keep your information secure
We will always hold your information securely in an encrypted (ie. password protected) file stored on a device that is protected by a password.
We follow industry standards on information security management to safeguard sensitive information, such as financial information, intellectual property, and any other personal information entrusted to us.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Sharing your data
We do not and will never share, disclose, sell, rent, or otherwise provide your personal information to other companies or individuals.
How long we store information
We store personal data from opted in contacts until they revoke that op-in. We do not unsubscribe any of our followers from our blog or marketing updates unless they do so themselves. Client and potential-client data will be stored for a maximum of 5 years after 1 year of inactivity in order to comply with requirements around reporting and accounting.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Your rights and how to exercise them
We respect your rights to control your personal data we process or use.
You can request access to or a copy of your personal data collected and processed by us. You may also request the correction and removal of personal data or the restriction of the processing of your personal data, if there is a reason for doing so. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You also have the right to data portability. You also have the right to object to our use of your data. You have the right for your data to be permanently deleted.
If you have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
To exercise these rights, please contact us via firstname.lastname@example.org. To prevent misuse, we may ask you to identify yourself.
Consent and changes